Privacy policy
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support or subscribe to our e-mailing list.
Your privacy is taken very seriously and steps are taken to ensure your privacy is protected at all times. We collect personal information about you in order to provide a personalised experience catered to you. This also allows us to alert you to administrational, product or service changes, and for marketing purposes. We gather this information about you when you engage in the following ways:
- You register with or subscribe to marketing e-mails
- You use our online services and place orders
- You sign up to competitions or special offers
- Occasionally we may contact you to ask for permission to share any images affiliated with Formation Co. Jewellery.
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used. If you do not wish to be contacted through forms of marketing or otherwise, please click 'unsubscribe' or contact us directly at formationjewellery@gmail.com
Device information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify
When you register your personal information with us, you consent to the use of your personal data in line with Formation Co’s Privacy Policy. If you are under the age of 16, you must inform a parent or guardian about our privacy policy and obtain their agreement to this privacy policy before using any of our online services, including, but not limited to, registration with Formation Co, subscribing to our newsletter or placing an order with us.
SecurityTo process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. All credit card details that are given to us by you the customer are done so on a secure server using Shopify Payments. The transfer of the purchase details from our site to Shopify Payments are encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. Shopify Payments is PCI DSS compliant and is regulated by qualified security assessor Trustwave