Shipping policy

 

Complimentary FREE UK shipping is included on all orders over £40. 

Orders will be dispatched within 2-5 days. During busier times this may extend to 7 days.

Our shipping carrier is Royal Mail and all standard orders will be sent using a tracked service. You will receive tracking details in your dispatch email once your order has shipped.

All Express shipping orders placed before 3pm will be sent next day via Royal Mail Next Day Delivery.

We ship worldwide. Overseas orders will include hassle free tracking and require a signature on delivery for your peace of mind

Formation Co. cannot be held responsible for items that are delayed or lost in the postal service when using this shipping option, but we will endeavour to do everything we can to help in the unlikely event your package is lost.

We work hard to get you your item as soon as we possibly can - please note timeframes are not guaranteed and are subject to Royal Mail and other International Shipping affiliate's capabilities. If you have any questions or concerns please get in touch.

Packaging

All orders are beautifully wrapped and shipped in a gold embossed luxury protective gift box. There is an option to leave a personalised gift note at checkout if needed. Additional gift bags and pouches are available to purchase if needed.

All exterior shipping packaging including shipping box, tissue, stickers and gift boxes are made using 100% recycled materials and eco friendly.