Terms of service

Payment
Once payment in whole has been completed, you will receive a confirmation email which validates your purchase, to the address you provide at checkout. This may sometimes land into your junk mail, please check here first if you feel you have not recieved it. 

Cancellation
We reserve the right to cancel any contract between you and us if we have insufficient stock, or there was an incorrect listing on the website. In the rare event this happens, we will notify you via e-mail and re-credit you straight away. 

Prices
Orders are subject to acceptance by the company and the availability of the goods, and will be invoiced at prices set out in our website at the time of purchase.
All of our prices are listed in Pounds Sterling and you will be invoiced in Pounds Sterling. If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.

EU Orders
Please note that international orders may be subject to customs or import duties and tax charges once they reach their destination country outside of the UK. We do not cover this cost so you will be responsible for paying any import charges that may be added. As customs vary from country to country, unfortunately we can’t advise on these charges, and would recommend you contact your local customs office for more information before placing your order.

We would like to reassure all of our European customers that there will be no uninvited costs (additional customs taxes and duties) from Brexit's new trading laws. We're working hard to make sure your shopping experience at Formation Co. remains completely seamless.